FAQs

Frequently Asked Questions (FAQ)

Orders & Shipping

Q: How long does shipping take?
A: Most orders are processed within 1–2 business days. Delivery typically takes 3–14 business days, depending on your location and the product ordered.

Q: Do you offer international shipping?
A: Currently, we only ship within United States, United Kingdom, United Arab Emirates. We’re working on expanding our delivery zones soon!

Q: How can I track my order?
A: Once your order has shipped, we’ll send you a confirmation email with a tracking link. You can also track your order through your KaMiCo account.

Returns & Refunds

Q: What is your return policy?
A: We accept returns within 30 days of delivery. Items must be in original condition and packaging. Please refer to our [Return Policy] for more details.

Q: How do I request a return or refund?
A: Simply reach out to our customer support team via the [Contact Us] page. We’ll guide you through the return process.

Q: Are there any items that can’t be returned?
A: Yes, certain personal care, intimate, or hygiene-related products may be non-returnable. Check the product page for specific return information.

Payments & Checkout

Q: What payment methods do you accept?
A: We accept major credit/debit cards (Visa, Mastercard,), PayPal, and other secure payment options.

Q: Is it safe to shop on KaMiCo?
A: Absolutely. Our website uses secure encryption and trusted payment gateways to protect your personal and payment information.

Account & Support

Q: Do I need an account to place an order?
A: No account needed! You can check out as a guest. But creating an account makes it easier to track orders and save items for later.

Q: How can I contact customer service?
A: Visit www.kamico.store page and send us a message. Our support team usually replies within 24–48 hours.